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In this episode, we sit down with Ryan Dedmon, the dedicated Outreach Director for the 911 Training Institute and a retired police dispatcher from Southern California. Ryan is on a mission to help 911 professionals recover from and grow beyond post-traumatic stress. We investigate the pressing staffing crisis affecting 911 centers across the nation, and explore the concrete tools that public safety telecommunicators can employ to manage job-related stress and burnout.
Join us for a compelling conversation that challenges you to reflect on the support systems in place for our “first” first responders and consider how we can all contribute to their wellbeing.
In this episode, we sit down with Ryan Dedmon, the dedicated Outreach Director for the 911 Training Institute and a retired police dispatcher from Southern California. Ryan is on a mission to help 911 professionals recover from and grow beyond post-traumatic stress. We investigate the pressing staffing crisis affecting 911 centers across the nation, and explore the concrete tools that public safety telecommunicators can employ to manage job-related stress and burnout.
Join us for a compelling conversation that challenges you to reflect on the support systems in place for our “first” first responders and consider how we can all contribute to their wellbeing.
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Website: https://www.911training.net
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Outreach Director for the 911 Training Institute | Retired 911 Dispatcher
Ryan Dedmon is the Outreach Director for the 911 Training Institute, a private company that provides training and consulting services. Ryan is a retired police dispatcher from Southern California. In 2012, the Southern California Chapter of APCO International named him “Telecommunicator of the Year”. Since retiring in 2013, he has been immersed in the world of public-safety training. Ryan holds a Master of Arts degree in Forensic Psychology and is a certified CIT Coordinator. He is also a California POST-certified Academy Instructor. Ryan blends his education and experience behind the console to help first-responders recover and grow from post-traumatic stress.
